Positive First Impressions of My New Apartment.
I’ve been living in my new apartment for about three weeks now, and I’m really happy with the experience so far. The location ... is great, it’s a quiet neighborhood, and the community is really nice. From the start, the staff has been exceptional, Destiny and Mikayla were super helpful during the application and move-in process. Anytime I’ve had a maintenance need, the team responded quickly. Even when an issue couldn’t be resolved right away, they were super communicative and are currently working on a replacement. The entire process from applying to settling in has been smooth and straightforward. The property manager is also very responsive and approachable. I really appreciate having that supportive relationship with the team, and I’m looking forward living here for the foreseeable future. Read More about Positive First Impressions of My New Apartment.By: Amir Verified Resident
Source: Property SiteSome good, some not so good.
Parking can be a struggle, especially on the weekends. I would love assigned parking. No pool, no fitness center, no real ... "amenities" other than a dog park where the pool used to be, dishwasher and laundry facilities on each floor, (not in apartment.) Maintenance is wonderful, prompt and courteous. Office staff is good, prompt to return calls and relatively easy to work with. Value: I moved in almost seven years ago, before COVID so pricing was definetly better than current rates. Location is great, close to town but not too close. Noise is a problem, whether it's the neigbors blasting music or cars speeding by blasting music. Kids screaming in the hallways. Inside doors not buffered so they slam shut and shake the whole building. Read More about Some good, some not so good.By: Donna Gerhold Verified Resident
Source: Property SiteQuick maintenance call
Super responsive maintenance call! I placed a maintenance request and the very next day was taken care of! Amazing staff ... Read More about Quick maintenance callBy: Curiel Salcedo Mejia Verified Resident
Source: Property SiteMaintenance Man
Your maintenance man Dave or David was so nice! Such a pleasure to talk too!By: Minalli Sakrudkar Verified Resident
Source: Property Sitestair carpet
prompt and safe attention was givenBy: Jennifer Deatrick Verified Resident
Source: Property SiteMaintenance
Fast response, within 2 days. ?? Completed work same day, and follow up was immediate, next day. Friendly, courteous and ... polite worker. A+, keep up the good work ?? Read More about MaintenanceBy: Barry Hawkins Verified Resident
Source: Property SiteI love living at Lancaster Green
This is my second stay at Lancaster Green. Total of about 10 years. Moved away and moved right back because nothing feels ... more like home than being here. From the most welcoming staff and management to a maintenance team that is friendly and prompt! All issues resolved within a day. I gave a 3 on parking because I believe that assigned spots would ensure you get parking at your building and/or maybe park at the building you live in would also help. Now that some of the people who moved took all their 7 cars away it has gotten better most days. I gave a 4 on noise and it is solely because the parents let their kids run unattended. They play, ride bikes, roller skate, scream, leave trash all over and vandalize the common areas. I love to see the emails come across with the faces to look out for and will call the kids out every time I see these happenings going on since their parents do not. Love the newsletter that started coming. Very informative. Keep up the good work and look forward to many more years! Read More about I love living at Lancaster GreenBy: Angi Hippey Verified Resident
Source: Property SiteMaintenance tickets submits
1st i would like to say (very nice) on the Renewal Rewards Program. I took my lease Renewal over on Tuesday with my 15 month ... Renewal and my choice of a curved shower curtain rod, come home from work next day and WHAM installed. 2nd the same day i filled out a maintenance ticket to have my stove replaced (old and wearing out), 2 days later i come home from work and WHAM again (replaced with a brand new one). I must say i am just thrilled with the response time and care taken with the install. Big ?????? up to the maintenance guy(s). Thank you management for the overall experience. Kudos and i will share this whenever the opportunity comes up. Awesome. ?????? Read More about Maintenance tickets submitsBy: Lester Boyer Verified Resident
Source: Property SiteMaintenance
Good place to live a lot of dog friendly neighbors and the maintenance they have here does great work no messes in and out ... and 9/10 the same day you put a maintenance request in it gets done the same day!! and there very respectful as well as the people in the office very friendly and helpful. Read More about MaintenanceBy: William Jones Verified Resident
Source: Property SiteExcellent Maintenance Staff!
The maintenance staff at the Villages of Lancaster Green is excellent. They are always courteous, thorough and prompt. ... Thank you!! Read More about Excellent Maintenance Staff!By: Anonymous Verified Resident
Source: Property SiteExcellent Maintenance Staff!
The maintenance staff at the Villages of Lancaster Green is excellent. They are always courteous, thorough and prompt. ... Thank you!! Read More about Excellent Maintenance Staff!By: Anonymous Verified Resident
Source: Property SitePool
We have lived here two years and when we moved in that fall, we were excited for the pool that following summer. That summer ... came and it got shut down.. next summer comes and we had no warning or a heads up that they would be closing the pool for a dog park. Nothing against that, but we moved here for the availability of a pool and never got it. We will be moving! Terrible communication with the community that lives here and people expect what they signed for! Read More about PoolBy: Erica Mutzabaugh Verified Resident
Source: Property SiteMs
Love it hereBy: Karelsie Melendez Verified Resident
Source: Property SiteMaintenance
Had work done recently and the maintenance guy was very nice and worked fast and around our work schedules. Also did excellent ... work Read More about MaintenanceBy: Anonymous Verified Resident
Source: Property SiteComfortable
The staff has been accommodating and friendly.By: Margo Vallejo Verified Resident
Source: Property SiteBuilding
I love my building its quiet and we dont have problems with packages dissappearing...everyone stays to themselves i love ... it Read More about BuildingBy: Daretta Preston Verified Resident
Source: Property SiteOverall Rating
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